STUDENTS QUERY

So do I need a broadband connection to use this service?

No, the broadband connection is not the condition for using Pioneer Mathematics.
The online lessons work very well over a dial-up connection too. If the home page of Pioneer Mathematics is opening then there is no problem with your connection. But still if you want to test then you can simply subscribe for the free package and access the contents present there.

NOTE: It is important for you to have Adobe Flash Player (click if it is not installed) installed in your computer in order to access video teachig category.

Is Pioneer Mathematics compatible with Apple Macs as well?

Our online version is 100% compatible with Apple computers. All you need to run our program is an Internet connection and a modern web browser like Internet Explorer, Chrome, Firefox, Opera etc.
Your system should obey the following compatibility:

· Operating System: Windows 98 or Above.

· Internet connection: Dial up (which is slow), Broadband 256 Kbps or above.

· Screen Resolution: Normal.

· RAM: Normal. 128 Mb or above. More the RAM faster will be the processing.

· Adobe Flash Player for video teaching. Click here if not installed.

Can you conduct online Maths Test for IIT?

Yes, we do conduct online mathematics Mock test for IIT. These tests have been specially designed by our experienced team keeping in mind the level of IIT. The number of mock tests that you want to give are decided on the basis of the package for which you have registered. After you have completed the test, the result of that test is being displayed in detail and your ALL INDIA PERCENTILE telling you to judge you’re level on the national level. This percentile brings you a clear picture of your preparation for the competition.
The result is also sent to your mobile phone as an SMS which is an exclusive service provided by Pioneer Mathematics.

Are there any job opportunities with Pioneer Mathematics?

Yes, there are job opportunities with Pioneer Mathematics. Actually we don’t provide any job, but we give you such type of training in mathematics and we ensure that you get a deserving respectable job.

Kindly check our Educational News section in order to know more about the latest news of education, schools and colleges which will surely help in building up your carrier.

Does Pioneer Mathematics deliver Newsletters to the subscribers notifying them of the latest news, updates, and plans?

Yes, our subscribers receive periodic important newsletters from us on their respective email account. These email includes latest educational news and information related to your career.

Kindly, check our Educational News section whenever you login to Pioneer Mathematics. It will give you more educational news regarding your carrier and will prove very helpful to you.

Does Pioneer Mathematics cater to my CBSE/ICSE/State board syllabus/Engineering entrance exams?

Yes, Pioneer Mathematics caters to all the entrance exams which require mathematics test. Pioneer Mathematics will make sure that you get trained in your mathematics subject and score good marks by solving the questions smartly.

Through our web portal you will get such tough training in mathematics that you will always be ready to solve any questions related to mathematics. So don't waste time, come Join Us.

Do you have similar programs for other subjects? How do I avail Pioneer Mathematics services for classes below 9th?

Pioneer Mathematics currently deals with mathematics subject for classes 9^th to 12^th only. Apart from this we give training for NTSE, SAT and Mathematics Olympiad also.

Sorry user, but presently there are no similar programs for other subjects and for the classes below 9th. If any extra programs are launched in the future then you will surely be informed about it through email or post.

Can we post/send our own questions? Is this online tutoring?

Yes, you can send your own doubts and queries. The steps are simple:

· Go to Discussion Forum.

· Enter your name.

· Enter your e-mail id where solution of your question has to be sent.

· You can also type your question. Using Drag Math icon (f_x)over the textbox area you can write different mathematics symbols like integration, differentiation, power etc.

· Allow JAVA software to load.

· Copy paste your query from java window to the textbox of Discussion forum on the main page.

· Or you can also upload an attachment of MS Word, Acrobat or an image.

· Click Send Your Doubt button.

· The solution of your query will be sent to your mentioned e-mail within 48hrs but you will originally get in 24hrs.

NOTE: It is advisable if you use the discussion forum in Internet Explorer or Mozilla Firefox.

Are all the information updated on the site?

Yes, all the information is updated. If there is anything important for the user than he/she will surely be informed about it through an email.
Regarding changes in the pattern of Nationalised papers and the syllabus of any class, the format of online tests and chapters of that corresponding class on our site will change with immediate effect. We will never misguide the visitors and the subscribers on our site.

NOTE: Kindly check our Notices section for latest information added on our site.

Is it OK to share my password with my friends? What are the consequences of sharing my password?

After registering with Pioneer Mathematics you are allowed to access all the contents mentioned in your particular package. In case we find that more than one user is using your account, we will first inform you about it and afterwards your account will be TERMINATED. Moreover, your friends will be using something that they have not bought. So, it is not advised to share your passwords with your friends.

However, we realise that you like Pioneer Mathematics and would want your friends to benefit from it. Then you can tell your friends about Pioneer Mathematics, and if they register our paid packages then you will be getting a scholarship as mentioned in our Scholarship section.

What services do you offer at Pioneer Mathematics?

Multiple benefits on one website.

· Online Video teaching. {Recorded lectures and animation}

· Complete solutions of certain books. {R.D. Sharma, M.L. Aggarwal etc.}

· Previous years SOLVED papers. {Boards/AIEEE/IIT}

· Online testing anywhere, anytime and unlimited tests.

· All India Percentiles. {Judge your Rank Nationally}

· Encouragement from successful people. {Motivational}

· Brain refreshment. {Jokes, Puzzles etc.}

· Keep yourself updated with latest educational news regarding your career.

What courses are provided by Pioneer Mathematics?

Currently following course are provided on our site:

· IIT/JEE for 11^th and 12^th.

· AIEEE for 11^th and 12^th.

· CBSE Boards full Mathematics course for 9^th, 10^th, 11^th and 12^th.

· ICSE Boards full Mathematics course for 9^th and 10^th.

· Mathematics OLYMPIAD full course.

· SAT (Scholastics Aptitude Test) full course.

· MAT (Mental Ability Test) full course.

Pioneer Mathematics is a huge web portal designed to train and make you Champion in Mathematics.

What is the configuration of my computer required to access Pioneer Mathematics?

· Operating System: Windows 98 or Above.

· Internet connection: Dial up (which is slow), Broadband 256 Kbps or above.

· Screen Resolution: Normal.

· RAM: Normal, 128 Mb or above. More the RAM faster will be the processing.

· Adobe Flash Player for video teaching. Click here if not installed.

· Adobe Reader for accessing pdf files.

Can I chat with you online?

Yes, you can chat with us online. Most of the time a Pioneer member will invite you to chat but in rarest of case if a request doesn’t come to you then:

· Click on the LIVE CHAT button on the left side of your web page.

· Fill in the required information.

· Click Start Chat button.

· A Pioneer member will be with you shortly to attend your query.

Is live chat available 24hrs a day?

No. Presently live chat with our Pioneer member is only limited to working hrs from 9 a.m. to 9 p.m. But, after some weeks we will be on 24 hrs service, to solve your query.
If there is an urgent query you are having then you can email us at:

customercare@pioneermathematics.com OR

Click on the LIVE CHAT button on the left side of your page and fill in your correct information along with your question and click Leave Message button. You will get the answer to your query by the first minute of the working hour.

How will I find out that a Pioneer member is available for LIVE CHAT?

Check the points below:

· Available – The LIVE CHAT button on the left will highlight in RED colour. Click on the LIVE CHAT button, type in your correct information and click Start Chat.

· Unavailable – The LIVE CHAT button on the left will not highlight. It will be in grey colour. In case you have an important doubt then click on the LIVE CHAT button, type in the correct information along with your doubt and click Leave Message button. You will get the answer when the Pioneer member logs in.

Could you assist me on my desktop?

Yes, will definatily assist you any time anywhere from our online help desk. If you are facing problem related to website or you are unable to use proper tags or links we will give you proper support from our help desk to on your desktop by using TEAM VIEWER. Kindly click here to download this software.

Note: Fields marked with an asterisk (*) are mandatory.
Name *	Class *
Email * (to get activation code)
Password *	Re-Password *
City *
Country *	Mobile* (to get activation code)

Content on this page requires a newer version of Adobe Flash Player.

Help Categories

Frequently Asked Question » STUDENTS QUERY